Features · Agentic Platform
AI Agents
Deploy specialised AI agents that understand your operating context and complete work across teams and systems.
Agents work from the same applications, workflows, policies, permissions, and history as your teams. They can reason, use tools, update records, communicate, and involve people whenever approval or judgment is required.
AI, workflows, approvals, communications, and application actions stay connected to the same operating record, so teams can see what happened, what is pending, and who owns the next decision.
Customer Service Agents
Understand requests, retrieve customer context, complete routine service actions, and hand off exceptions with a full case summary.
Voice and Contact Center Agents
Handle natural-language calls, verify intent, update business records, book appointments, collect information, and transfer when needed.
Sales and Prospecting Agents
Research accounts, qualify leads, run personalised outreach, schedule meetings, update opportunities, and keep follow-up moving.
Scheduling and Dispatch Agents
Match work with availability, skills, territory, priority, parts, and SLA commitments, then respond when plans change.
Payments Collection Agents
Prioritise overdue accounts, contact customers across channels, share secure payment links, track promises, and escalate disputes.
Knowledge Agents
Find grounded answers across approved content, draft responses, identify missing knowledge, and turn resolved cases into reusable articles.
Document and Verification Agents
Classify documents, extract structured data, validate required evidence, compare records, and route verification exceptions.
Finance Operations Agents
Prepare invoice, reconciliation, expense, receivables, and close checks while keeping approvals and accounting judgment with finance.
Custom Operations Agents
Create specialised agents around your applications, policies, decision rules, tools, approvals, and exception paths.