Features · Appointments & Scheduling
Appointments & Scheduling
Automate appointment booking and management with intelligent scheduling and reminders.
Automate booking, routing, reminders, and availability management. Round Infinity's Appointments & Scheduling enables customers to book appointments online, receive automated reminders, and reschedule easily while ensuring optimal resource utilization.
Integrate with calendars, manage multiple locations and service providers, and reduce no-shows with intelligent reminder campaigns. Support complex scheduling scenarios including recurring appointments, buffer times, and multi-step services.
Online Booking Widget
Let customers book from your website using live availability, eligible appointment types, service duration, location, and resource rules.
Custom Form
Collect the service details, preferences, documents, and eligibility information required before confirming the appointment.
Availability Management
Define working hours, breaks, leave, blackout periods, capacity, and booking windows for every person, location, or resource.
Automated Reminders
Send confirmation and reminder messages through SMS, email, or WhatsApp with directions, preparation instructions, and change options.
Smart Routing
Match appointments with the right resource using skill, location, availability, workload, service type, and customer requirements.
Reschedule & Cancellation
Let customers reschedule or cancel within policy while releasing capacity, notifying affected teams, and offering the next suitable slot.
Waitlist Management
Maintain an ordered waitlist and automatically offer newly available slots to eligible customers before capacity goes unused.
Resource Booking
Reserve rooms, equipment, vehicles, or other supporting resources together with the appointment to prevent scheduling conflicts.
Appointment Types
Configure service duration, location, required skills, preparation, capacity, eligibility, forms, and reminders for each appointment type.