CRM - Transact | Anywhere Commerce

Quickly launch your online business or Point-of-Sale terminals, build direct relationships with customers, retailers, wholesalers & drive growth.

Instantly setup a payments enabled online store & start selling

Setup your online store in minutes - products, inventory, pricing, shipping rates, tax rates, discounts, warehouses, etc. Allow customers to place orders, track shipments, request support, return items, view order history, etc. Begin accepting payments instantly. Leverage live video chat & integrated contact center capabilities to increase revenue & customer loyalty.

Sell in stores using Point-of-Sale (PoS) terminals

Easily bill your customers at checkout counters in your stores. The POS system is designed to help retail stores sell in-store with built-in tools for advanced inventory management, sales, and staffing. Track which employee logged in at which counter & at what time. Generate invoice, email invoice, return items, issue wallet amount, etc.

Provide one click checkout with payment

Easily integrate payment gateway with your online store & start receiving payments instantly for online sales. Easily view your daily sales, revenue & payout. Issue refunds in the user wallet or use the payment gateway to refund to the orignal mode of payment.

Fulfil online orders using multi-step workflow

Automate routing of online orders for fulfilment based on locations, zipcodes, in-stock warehouse, etc. Configure multi-step workflow & automatically notify the customer at each stage of order fulfillment.
Read More About Workflows

Configure store & get single view of inventory across online & PoS

Both online and in-store sales work from the same product inventory. Easily manage inventory, discounts, shipments, invoice generation, warehouses, wholesaler discounts, tax rates by product or location, shipping rates by weight or location, order returns, offers, abandoned carts, etc.
Read More About Procure To Pay

Market your business across channels

Find and sell to the right shoppers, wherever they are. Use smart segmentation along with outbound voice bots, email, SMS & WhatsApp campaigns to proactively reach out to your audience for cross-sell, offers, new launches, etc.
Read More About Campaigns

Allow users to track orders, return goods, & submit feedback

Allow customers to easily return goods if the time for return has not expired. Users can easily track the status of order shipment. After the order is delivered, easily gather feedback and answers from users & run analytics on this data to get results. Using AI, extract text out of the calls your agents have with your customers & automatically track sentiment.

Generate custom commerce reports, track abondand cart & cross-sell

An actionable dashboard of your sales, orders, and traffic helps you make the right choices for your business. Analyze and gain insight into your store's growth. See which products are selling-and which ones aren't. Get alerted for stocks to be re-filled.
Read More About Custom Reports Builder

Support purchasers using live video, email, live chat or WhatsApp

Instantly setup an automated contact center, route calls, automatically answer calls 24/7 & track customer satisfaction. Auto-respond 24/7 to messages across channels, get 360 view of users, route tickets across departments, & reduce service costs.
Read More About Contact Center Automation and Omnichannel Customer Service

Get 360 view of purchasers

Get a complete 360 view of your purchasers - their orders, service requests, cases, calls, conversations, etc., all in one view - across all your departments including marketing, sales, commerce, and service.

Get alerts of low inventory stock & easily generate POs for suppliers

Set the inventory threshhold for each product. The system will automatically generate alerts when the threshhold is reached. Easily generate purchase orders on suppliers to refill items.
Read More About Procure to Pay