FinTech

Users onboard faster.
Operations scale without headcount.

Round Infinity automates eKYC, loan disbursement, EMI collections, and customer support — so your fintech scales operations without adding headcount at every growth milestone.

Digital Lending PlatformsPayment & Wallet ProvidersNeobanks & Challenger BanksBNPL & Consumer CreditWealthTech & Investment Platforms
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FinTech — Round Infinity
80%
Faster User Onboarding & KYC Completion
65%
Improvement in EMI Collection Rate
60%
Reduction in Customer Support Cost Per Query
What Round Infinity Does

From Sign-Up to Scale. One connected platform.

⚡
Instant eKYC & Onboarding

Face liveness, ID validation, and selfie match complete user verification in seconds. Drop-off at KYC eliminated. New users activate the same day.

📱
Collections at Scale

AI contacts every borrower simultaneously — voice, WhatsApp, SMS. Payment link in the conversation. 10× more accounts reached daily without adding agents.

💬
AI Customer Support

Balance queries, transaction disputes, account updates, and limit changes — resolved instantly via AI bot across WhatsApp and in-app chat. Support cost per query drops 60%.

How It Works

From first contact to resolved — automatically

1
User Sign-Up
Web, app, or partner API — centralized intake
2
eKYC in Seconds
Face liveness, ID check, selfie match — no manual review
3
Underwriting Triggered
Bureau checks, rule engine, and decision workflow — automated
4
Disbursement
Approved, transferred, user notified — same day
5
EMI Outreach
AI contacts every borrower — right channel, right day
6
Support Resolved
AI handles queries in-app or WhatsApp — no agent needed
Platform Capabilities

Built for your industry. Ready in days.

Every capability purpose-built — not a generic CRM retrofitted with integrations.

eKYC & Verification

Sub-10-second identity verification embedded in the user journey. Drop-off eliminated. Compliance maintained automatically.

Instant KYC
Lead Activation & Collections Outreach

New sign-ups and loan applicants contacted immediately by AI — activation nudges, document reminders, and onboarding sequences across voice, WhatsApp, and SMS. Overdue EMIs trigger multi-step collection campaigns with payment links, escalating to agents when needed.

AI outbound
AI Support Bot

Balance, transactions, limits, disputes — resolved by AI instantly across WhatsApp and in-app chat without human involvement.

24/7 support
Loan Origination

Application to disbursement automated — document collection, bureau checks, approval, and fund transfer with full audit trail.

Origination automation
Ops & Vendor Payables

Cloud infra, operations, and service provider invoices extracted by AI, matched, approved via workflow, and queued for payment — zero manual reconciliation.

AP automation
Ops & Tech Team Administration

HR requests, IT tickets, and internal approvals managed via self-service portal — freeing ops leaders from manual coordination.

Staff self-service
Workflow Engine

Build any custom credit or ops workflow visually — rule changes deployed in hours, not sprints. No developer required.

No-code workflows
Product Analytics

Funnel drop-off, collection rates, support volumes, and cohort-level performance — live dashboards for product and ops leaders.

Growth analytics

Ready to scale operations without scaling headcount?

See how fintech companies automate KYC, collections, and support in a 30-minute demo.

Schedule a Demo