FinTech

Users Onboard Faster.
Operations Scale Without Headcount.

Round Infinity automates eKYC, loan disbursement, EMI collections, and customer support — so your fintech scales without adding operational overhead.

Digital Lending PlatformsPayment & Wallet ProvidersNeobanks & Challenger BanksBNPL & Consumer CreditWealthTech & Investment Platforms
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FinTech automation platform
80%
Faster User Onboarding & KYC Completion
65%
Improvement in EMI Collection Rate
60%
Reduction in Customer Support Cost Per Query

One Platform Across Your FinTech Operations

From user acquisition to loan closure and re-engagement — every workflow automated and compliant.

🪪
Digital Onboarding & eKYC
  • Aadhaar, PAN, and selfie verification automated — completion in minutes
  • Bank account linked via penny drop or NACH; compliance record created
  • Drop-off users re-engaged with automated nudge sequences
💰
Lending & Loan Operations
  • Pre-qualification, credit assessment, and approval workflow automated
  • Loan approval and disbursement confirmation via WhatsApp with e-sign
  • NOC delivered digitally on final repayment; cross-sell offer triggered
📲
Collections & Customer Support
  • EMI reminders with UPI deep link 5, 3, and 1 day before due date
  • AI voice bot on day of default; WhatsApp escalation sequence follows
  • Common support queries answered 24/7; complex disputes escalated with full context

The Automated FinTech User Journey

From sign-up to loan closure — every step handled without manual intervention.

01
Onboarding
User signs up and eKYC completes in minutes

Aadhaar, PAN, and selfie verified automatically. Bank account linked. Compliance record created.

02
Onboarding
Account activated with first-action guidance

Credit limit, product guide, and first transaction nudge delivered via WhatsApp.

03
Lending
Loan application submitted and assessed

Income and bureau data gathered. Pre-qualification run automatically. Credit decision communicated within TAT.

04
Lending
Loan approved and disbursement initiated

User accepts terms via e-sign. Disbursement to linked account. Repayment schedule delivered.

05
Collections
EMI reminders sent automatically

WhatsApp reminders with UPI deep link 5, 3, and 1 day before due date.

06
Collections
Missed EMI triggers collections workflow

AI voice call on day of default. Escalating WhatsApp sequence. Collections agent engaged for high-value accounts.

07
Support
Support queries resolved 24/7 by AI

Balance, transactions, and repayment schedule answered instantly. Disputes escalated with full context.

08
Support
Transaction disputes investigated and resolved

Dispute ticket created. Transaction data pulled automatically. Resolution communicated within regulatory timeline.

09
Growth
Eligible users offered next product

Based on repayment track record, targeted WhatsApp campaign for limit increase, new loan, or investment.

Every Workflow Your FinTech Runs

Onboarding, collections, compliance, and growth — purpose-built for digital finance.

🪪
Digital Onboarding & eKYC
  • Aadhaar, PAN, and video KYC automated
  • NACH mandate and bank account verification
  • Drop-off re-engagement sequences
💰
Lending & Disbursement
  • Application, credit scoring, and approval workflow
  • Digital sanction letter, e-sign, and disbursement
  • Loan servicing and NOC via self-service
📲
Collections & Recovery
  • Pre-due EMI reminders with payment deep links
  • AI outbound voice and WhatsApp escalation
  • Field collections with GPS and digital outcomes
🛡️
Compliance & Fraud
  • KYC compliance records and audit trail automated
  • Suspicious activity flagged and review workflow triggered
  • Regulatory reporting data compiled automatically
🤝
Partner & DSA Network
  • DSA onboarding, lead submission, and commission tracking
  • Performance dashboards and incentive campaigns
  • Co-lending and referral partner portals
⚙️
No-Code Custom App Builder
  • Loan origination apps, investment onboarding flows
  • Customer support bots for specific product lines
  • Scales with your user base — no re-platforming needed

Ready to scale your fintech operations without scaling headcount?

See how Round Infinity works for your platform in a 30-minute demo.

Schedule a Demo