Users Onboard Faster.
Operations Scale Without Headcount.
Round Infinity automates eKYC, loan disbursement, EMI collections, and customer support — so your fintech scales without adding operational overhead.
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One Platform Across Your FinTech Operations
From user acquisition to loan closure and re-engagement — every workflow automated and compliant.
Digital Onboarding & eKYC
- Aadhaar, PAN, and selfie verification automated — completion in minutes
- Bank account linked via penny drop or NACH; compliance record created
- Drop-off users re-engaged with automated nudge sequences
Lending & Loan Operations
- Pre-qualification, credit assessment, and approval workflow automated
- Loan approval and disbursement confirmation via WhatsApp with e-sign
- NOC delivered digitally on final repayment; cross-sell offer triggered
Collections & Customer Support
- EMI reminders with UPI deep link 5, 3, and 1 day before due date
- AI voice bot on day of default; WhatsApp escalation sequence follows
- Common support queries answered 24/7; complex disputes escalated with full context
The Automated FinTech User Journey
From sign-up to loan closure — every step handled without manual intervention.
Aadhaar, PAN, and selfie verified automatically. Bank account linked. Compliance record created.
Credit limit, product guide, and first transaction nudge delivered via WhatsApp.
Income and bureau data gathered. Pre-qualification run automatically. Credit decision communicated within TAT.
User accepts terms via e-sign. Disbursement to linked account. Repayment schedule delivered.
WhatsApp reminders with UPI deep link 5, 3, and 1 day before due date.
AI voice call on day of default. Escalating WhatsApp sequence. Collections agent engaged for high-value accounts.
Balance, transactions, and repayment schedule answered instantly. Disputes escalated with full context.
Dispute ticket created. Transaction data pulled automatically. Resolution communicated within regulatory timeline.
Based on repayment track record, targeted WhatsApp campaign for limit increase, new loan, or investment.
Every Workflow Your FinTech Runs
Onboarding, collections, compliance, and growth — purpose-built for digital finance.
Digital Onboarding & eKYC
- Aadhaar, PAN, and video KYC automated
- NACH mandate and bank account verification
- Drop-off re-engagement sequences
Lending & Disbursement
- Application, credit scoring, and approval workflow
- Digital sanction letter, e-sign, and disbursement
- Loan servicing and NOC via self-service
Collections & Recovery
- Pre-due EMI reminders with payment deep links
- AI outbound voice and WhatsApp escalation
- Field collections with GPS and digital outcomes
Compliance & Fraud
- KYC compliance records and audit trail automated
- Suspicious activity flagged and review workflow triggered
- Regulatory reporting data compiled automatically
Partner & DSA Network
- DSA onboarding, lead submission, and commission tracking
- Performance dashboards and incentive campaigns
- Co-lending and referral partner portals
No-Code Custom App Builder
- Loan origination apps, investment onboarding flows
- Customer support bots for specific product lines
- Scales with your user base — no re-platforming needed
Employee Service & Onboarding
- Staff onboarding automated — offer letters, document collection, and system access in one workflow with mandatory background and compliance certification checks for regulated roles
- HR and IT service requests self-served via WhatsApp or portal — no email chains or manual routing
- Internal approvals for leave, expenses, asset requests, and transfers handled end-to-end with full audit trail
Expense & Accounts Payable Automation
- Staff expense claims submitted via mobile — AI validates against policy and routes for approval automatically including cloud infrastructure vendor invoices, partner commissions, and team expense claims
- Vendor and supplier invoices processed with AI extraction, three-way match, and approval workflow — no manual data entry
- Reimbursements and vendor payments tracked end-to-end with a full audit trail
Employee Service & Onboarding
- Staff onboarding automated — offer letters, document collection, and system access in one workflow with mandatory background and compliance certification checks for regulated roles
- HR and IT service requests self-served via WhatsApp or portal — no email chains or manual routing
- Internal approvals for leave, expenses, asset requests, and transfers handled end-to-end with full audit trail
Expense & Accounts Payable Automation
- Staff expense claims submitted via mobile — AI validates against policy and routes for approval automatically including cloud infrastructure vendor invoices and partner commissions
- Vendor and supplier invoices processed with AI extraction, three-way match, and approval workflow — no manual data entry
- Reimbursements and vendor payments tracked end-to-end with a full audit trail
Ready to scale your fintech operations without scaling headcount?
See how Round Infinity works for your platform in a 30-minute demo.
Schedule a Demo