CRM - Sales | Marketing Automation

Proactively engage with customers & increase conversion using smart segmentation, contextual marketing & outbound voice bots.

Automate outbound phone campaigns using voice bots

Get in touch with multiple users simultaneously through automated voice call bursts & automatically collect response or feedback. Automatically reach a large set of audience in one go & qualify more leads. Auto-assign qualified leads to agents. Create a personalised user experience with human like voice quality of the message.

Auto-send campaigns on WhatsApp, email Or SMS

Send targeted WhatsApp messages, emails, or SMS using Round Infinity intuitive campaign designer & dynamic user segmentation capabilities. Create rich messages with images and deep-links, and preview them simultaneously. Use embedded links in messages to allow customers to have ongoing real-time chat conversations with your agents in response to your campaign message.

Use smart user segmentation for targeted communication

For each campaign, use dynamic user segmentation capabilities of Round Infinity to target campaigns to certain segment of users. For e.g., send a campaign to all users who have made payment in time, or to all users who bought more than 5,000 in current month & are in a particular industry, etc.

Create responsive landing mobile forms or pages in minutes

When you send out campaigns, you will feel the need for landing pages which your user can click to know more about your product or service & also submit data. In Round Infinity, you can create powerful mobile responsive landing forms & pages. The user can simply click on it & submit data. The lead will be auto-assigned to an agent based on custom routing rules.

Quickly gather feedback using surveys

Easily configure surveys using Round Infinity custom apps, to gather feedback and answers from users. Easily mark these surveys as secured or anonymous. Run analytics on survey data to study the results.
Read More About No-Code Custom Apps & Workflows

Analyze campaign results

After each campaign, run analytics on response data to understand the results. Track which services or products are more in demand, which markets are not responding, etc.
Read More About No-Code Custom Reports Builder

Get 360 view of leads generated from campaign

Get a complete 360 view of users who responded to your campaign - their orders, service requests, cases, calls, conversations, etc., all in one view - across all your departments including marketing, sales, commerce, and service.