Your Borrowers Get Instant Approvals. Your Team Focuses on Credit Risk.

From loan application and KYC verification to EMI reminders and collections — RoundInfinity handles routine borrower interactions automatically while your team focuses on underwriting, risk assessment, and portfolio management.

What gets automated:
Loan inquiries via phone/chat/WhatsApp, application tracking, KYC verification, EMI payment reminders, collection calls, loan status updates, and customer support across all channels.
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NBFC Lending Automation

60%

Faster Loan Processing

50%

Lower Service Costs

70%

Faster Customer Responses

Stop Manually Processing Applications and Chasing EMI Payments

Let AI handle routine lending operations while you focus on growth and risk management.

📞 AI Chatbot & Voice Bot for Loan Inquiries
  • Answer loan questions 24/7 via phone, chat & WhatsApp
  • Guide borrowers through application process
  • Provide loan status and EMI updates
  • Route complex cases to credit teams
  • Transcribe and analyze customer calls
🖥️ Self-Service Borrower Portal
  • Let borrowers check loan status anytime
  • Submit applications with document upload
  • Download loan statements and receipts
  • Make EMI payments online
  • Access repayment schedules and history
💬 Automated Borrower Communication
  • Send EMI reminder campaigns
  • Automated loan approval notifications
  • Payment due date alerts
  • Disbursement confirmations
  • Bulk announcements via email & WhatsApp

Automate Your Entire Lending Lifecycle

From application to collections — one connected system.

📋 Loan Origination & Application Workflows
  • Digital loan application intake
  • Automated eligibility screening
  • Document upload and tracking
  • Application approval routing
  • Automated borrower notifications
📣 EMI Reminders & Collection Campaigns
  • Outbound voice bot calls for EMI reminders
  • WhatsApp & SMS payment reminder sequences
  • Overdue payment escalation workflows
  • Customer segmentation for collections
  • Multi-channel campaign analytics
🚗 Field Collections & Recovery
  • Field agent assignment and dispatch
  • Route optimization for collection teams
  • On-site payment capture
  • Digital collection receipts
  • Real-time field activity tracking
🆔 KYC Verification & Document Processing
  • AI-powered ID and selfie verification
  • Income document extraction using AI
  • Bank statement data extraction
  • Fraud detection and risk flagging
  • Automated verification workflows
🤝 Credit Processing & Underwriting
  • Structured credit approval workflows
  • Multi-level underwriting routing
  • Policy-based decision automation
  • Loan disbursement coordination
  • Audit trail tracking
💳 Payment Processing & Reconciliation
  • Automated payment link generation
  • Payment confirmation workflows
  • Failed payment recovery automation
  • Digital receipts and reconciliation
  • Payment analytics and reporting

AI-Powered Workflows & Operational Automation

Embedded AI that understands context, extracts data, and automates decisions across your entire lending operation.

Understand Borrower Questions Across All Channels
Self-Service Portal for Loan Management
Transcribe & Analyze Customer Calls
Collection Agent Dispatch & Coordination
Extract Data from Documents & Applications
Multi-Level Approval Workflows

Every loan application, every EMI payment, every collection call — powered by AI that learns your business.

Build Custom Lending Applications — No Coding Required

  • Gold Loan Processing Systems
  • Vehicle Loan Management
  • Microfinance Group Lending Platforms
  • BNPL & Digital Credit Workflows
  • Co-Lending Coordination Systems
  • NPA Monitoring Dashboards
  • Risk Reassessment Tools
  • Collection Scorecard Automation
  • Regulatory Reporting Systems
  • Portfolio Analytics & Intelligence

Deliver Big Bank Lending Experience — Without Big Bank Costs

Your borrowers get instant loan approvals and 24/7 support access.
Your team spends less time on routine tasks and more time on credit decisions.
You get the operational efficiency of top NBFCs at a fraction of the cost.

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