Finance Operations / Feature

Order to Cash

Turn each customer purchase order into a fulfilled order, an accurate invoice, and reconciled cash in one connected workflow.

ORDER TO CASH AT A GLANCE
RFQ and Quotation ManagementSales Order CreationPick, Pack, Ship, and DeliverReceivables, Deductions, and CollectionsOrder-to-Cash Intelligence
ORDER TO CASH FLOW

From RFQ and Quotation Management to Order-to-Cash Intelligence.

An optional RFQ or quotation can begin the cycle.

TransactionFinance documentSystem event
1
RFQ and Quotation ManagementConvert optional RFQs, tenders, and enquiries into structured opportunities and quotations with controlled products, pricing, taxes, terms, approvals, and validity dates.
2
Sales Order CreationCreate the sales order from the validated customer PO with linked pricing, taxes, delivery schedule, payment terms, approvals, and source-document traceability.
3
Pick, Pack, Ship, and DeliverOrchestrate picking, packing, labels, delivery challans, shipping documents, courier bookings, tracking, POD, customer acceptance, and installation completion.
4
Receivables, Deductions, and CollectionsTrack aging and credit exposure, manage short pays and disputes, and run personalised voice and digital follow-up with statements, payment links, and promise-to-pay tracking.
5
Order-to-Cash IntelligenceMonitor PO processing time, fill rate, fulfilment delays, billing cycle time, aging, DSO, deductions, unapplied cash, collections, and exceptions across the complete lifecycle.
Finance Operations contextConnected business systemsControls, approvals & audit
ORDER TO CASH CAPABILITY MAP

Capabilities across the Order to Cash flow.

Each capability advances the same operating record instead of creating another disconnected queue.

01

RFQ and Quotation Management

Convert optional RFQs, tenders, and enquiries into structured opportunities and quotations with controlled products, pricing, taxes, terms, approvals, and validity dates.

02

Customer PO Intake and Extraction

Monitor email, portals, and uploads; classify the PO; extract header and line-item data; validate it against the quotation and customer master; and route discrepancies.

03

Sales Order Creation

Create the sales order from the validated customer PO with linked pricing, taxes, delivery schedule, payment terms, approvals, and source-document traceability.

04

Inventory, Production, and Procurement

Check stock, reserve full or partial quantities, and trigger production orders, work orders, or procurement for shortages while keeping the delivery promise visible.

05

Pick, Pack, Ship, and Deliver

Orchestrate picking, packing, labels, delivery challans, shipping documents, courier bookings, tracking, POD, customer acceptance, and installation completion.

06

Invoice and Customer AP Readiness

Generate the invoice with PO, sales order, delivery, tax, and evidence references so the customer can complete its PO, GRN, and invoice three-way match.

07

Receivables, Deductions, and Collections

Track aging and credit exposure, manage short pays and disputes, and run personalised voice and digital follow-up with statements, payment links, and promise-to-pay tracking.

08

Cash Application and Statement Reconciliation

Match full or partial payments, clear invoices, reconcile customer statements, route unapplied cash, and synchronise the resulting status with accounting and ERP systems.

09

Order-to-Cash Intelligence

Monitor PO processing time, fill rate, fulfilment delays, billing cycle time, aging, DSO, deductions, unapplied cash, collections, and exceptions across the complete lifecycle.

SEE IT IN YOUR OPERATION

Order to Cash, connected to your systems.

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