Features · Custom Portals

Custom Portals

Compose and publish branded Customer, Employee, and Partner portals by assembling pre-built portlets — no development required.

Round Infinity's Portal Builder lets you create fully functional, role-specific portals by selecting and arranging portlets from a rich library — including task management, service requests, appointment booking, live chat, dashboards, document access, data entry, knowledge articles, and more. Each portal is independently configured for its audience, with its own domain, branding, and access controls.

Publish a Customer Self-Service Portal for case submission and status tracking, an Employee Workspace Portal with shift scheduling and request management, or a Partner Collaboration Portal with shared documents and inquiry management — all from a single platform. Integrate with SSO providers like Azure AD, Google, and Okta, and deploy across desktop and mobile with no additional effort.

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PORTLET LIBRARY PUBLISHED PORTALS 📦 Available Portlets MY WORKSPACE ☀️ Start Day 📅 Appointments ✅ My Tasks 📝 Raise Request 📋 My Drafts 🔄 Request Status 📁 Documents 💳 Payments 📊 Dashboards 💬 Live Chat KNOWLEDGE & SUPPORT 📖 Guides 💡 Articles 👥 Team Assist 🗓️ Book Appt PROFILE & PREFERENCES 👤 My Profile 🏖️ Out-of-Office 🎯 My Skills DATA & CONTENT 📝 Data Entry 📂 Folders ❓ Inquiry 📄 Document ✍️ Blog 📊 Dashboard 24 Ready-to-Use Portlets 👤 Customer Self-Service Portal customer.yourco.com • SSO ☀️ Start Day 📅 Appointments 📝 Raise Request 🔄 Request Status 📁 Documents 💳 Payments 💬 Live Chat 📖 Guides 💡 Articles 📊 Dashboards 👤 My Profile 📄 Document 🗓️ Book Appt 📂 Folders 👥 Team Assist • ❓ Inquiry 🏢 Employee Self-Service Portal staff.yourco.com • Azure AD ☀️ Start Day ✅ My Tasks 📋 My Drafts 📊 Dashboards 🎯 My Skills 👤 My Profile 🏖️ Out-of-Office 👥 Team Assist 📝 Data Entry 📅 Appointments 💡 Articles 📖 Guides 🗓️ Book Appt 📂 Folders ❓ Inquiry • 📄 Document 🤝 Partner Collaboration Portal partners.yourco.com 📊 Dashboards 📂 Folders ✍️ Blog ❓ Inquiry 📖 Guides 💡 Articles 💬 Live Chat 📝 Raise Request 🔄 Status 🗓️ Book Appt 👤 My Profile 📄 Document
Portlet-Based Assembly
Select and arrange portlets from a pre-built library — tasks, requests, appointments, live chat, dashboards, documents, knowledge articles, and more — to compose any portal without writing code.
Role-Based Access & Permissions
Define distinct roles and access levels for customers, employees, and partners. Control which portlets, data, and actions each user type can see and perform.
Custom Branding & Domain
Publish each portal on your own subdomain (e.g. support.yourco.com, staff.yourco.com) with your brand colors, logo, and custom navigation — fully white-labeled.
Customer Self-Service Portal
Give customers a dedicated portal to raise requests, track case status, book appointments, access knowledge articles, and engage via live chat — reducing inbound support volume.
Employee Workspace Portal
Provide employees with a unified workspace for starting their day, managing tasks, submitting HR and IT requests, tracking status, accessing guides, and collaborating with their team.
Partner Collaboration Portal
Enable partners with shared dashboards, document folders, deal registration, inquiry management, and appointment booking — all under a co-branded experience.
Single Sign-On (SSO)
Integrate with Azure AD, Google Workspace, Okta, and other identity providers for seamless, secure authentication across all portals without separate logins.
Multi-language & Responsive
Deploy portals in multiple languages for global audiences, with layouts that automatically adapt to desktop, tablet, and mobile without any additional configuration.
Portal Analytics
Track engagement by portal, portlet, and user type — monitor page views, request volumes, self-service deflection rates, and user activity to continuously improve the experience.