Take subscribers relationships and experience to new heights. Digitalize and self-service enable any telecommunication use case without software developers, in a fraction of the time.
Allow subscribers to register, purchase a plan & pay, all in a self-service manner.
Auto-assign plan activation based on location, availability, skills & fulfill activation using worfklow.
Allow subscribers to schedule, connect & troubleshoot with technical staff over video.
Instantly setup a 24/7 automated call center and auto-respond & auto-transcribe subscribers calls.
Provide a mobile self-service portal for subscribers to raise requests, check status, pay bills, sign docs, make payments.
Auto-assign installation tasks to field engineers & facilitate closure & invoicing directly from the field.
Use answer bots & omnichannel inbox to support users 24/7 over phone, WhatsApp, live chat, email.
Easily generate invoices, usage reports, etc. & securely share with subscribers.
Track field staff in real-time & allow them to easily capture voice notes after each subscriber visit.
Get a 360 view of subscribers activity, calls, cases, plan detail, pending payments, etc.
Use outbound voice bots & contextual campaigns to generate new leads for your services.
Automatically send reminders to subscribers such as upcoming payments, follow-up visits, etc.
Use eSignatures to request signatures on documents from subscribers, employees & vendors.
Easily generate payment links & auto-send invoices to collect payments from subscribers.
Empower your employees by digitalizing internal workflows like expense claims, leave, etc.
Simplify the recruitment of company staff by using end-to-end HR workflows.
Optimize your subscriber care by integrating with all your major ERP & external systems.
Automatically capture leads from all channels & distribute / close using customised workflows.
Quickly build a knowledge center for subscribers & employees to get queries answered on their own.
Automate the entire procurement process from requisition, to supplier portal to payment.
Leverage out-of-box analytics or create no-code custom reports to track SLA & performance.
