Unified Commerce
Run your online store and point of sale on one connected commerce operation with shared products, prices, customers, inventory, orders, payments, fulfilment, loyalty, and returns.
Give customers one consistent buying experience across online, in-store, pickup, delivery, and assisted sales.
Round Infinity connects ecommerce and point of sale to the same product catalogue, pricing rules, promotions, customer profiles, stock positions, and order records. Customers can start in one channel and finish in another while teams work from a single view of the relationship and transaction.
Every completed sale flows into fulfilment and Finance Operations with the correct items, discounts, taxes, payment status, delivery method, and source channel. Inventory updates in real time, returns can be processed across channels, and AI agents surface exceptions before they become customer problems.
One commerce backbone for every place customers buy
Manage catalogue
Maintain products, variants, services, bundles, images, tax categories, and channel availability.
Set prices
Apply price lists, promotions, coupons, customer pricing, tax, and discount controls.
Publish channels
Sell through branded online storefronts, assisted checkout, and connected point of sale.
Recognise customer
Use one profile for identity, addresses, preferences, loyalty, history, and consent.
Check availability
Show sellable inventory by store, warehouse, location, delivery method, and channel.
Complete checkout
Capture cart, discount, tax, payment, receipt, delivery preference, and order source.
Route fulfilment
Allocate pickup, delivery, shipment, or store fulfilment to the best available location.
Keep customer updated
Send confirmations, status notifications, pickup instructions, and delivery updates.
Handle returns
Process cross-channel returns, exchanges, refunds, store credit, and inventory updates.
Reconcile and learn
Connect sales and payments to finance while analysing channel, product, and customer performance.
Online store and POS, connected by design
Unified Commerce treats channels as different customer experiences on top of the same catalogue, customer, inventory, order, payment, and fulfilment records.
Online Store
Publish branded product and service experiences with search, categories, product details, cart, checkout, and customer accounts.
Point of Sale
Give store teams fast checkout, customer lookup, discounts, payments, receipts, returns, and assisted ordering.
Shared Catalogue and Pricing
Control products, variants, services, bundles, price lists, taxes, promotions, coupons, and channel rules centrally.
Inventory Availability
Expose real-time stock by warehouse, store, channel, and fulfilment location to prevent overselling and missed orders.
Unified Orders
Capture online, store, assisted, pickup, delivery, and ship-from-store orders in one operational order record.
Payments and Tax
Support configured payment methods, deposits, split tender, refunds, receipts, tax calculation, and payment status.
Omnichannel Fulfilment
Coordinate shipment, delivery, local pickup, store fulfilment, partial fulfilment, substitutions, and customer notifications.
Returns and Exchanges
Accept returns across channels with policy checks, refund routing, exchange orders, store credit, and stock updates.
Customer and Loyalty
Maintain one customer profile with purchases, preferences, addresses, consent, loyalty, gift cards, and service history.
Every sale becomes a complete operational record.
Commerce is connected to customer context, inventory, fulfilment, service, payments, and finance. AI agents monitor stock, orders, payment exceptions, delivery commitments, abandoned carts, and returns so teams can act before the experience breaks.
- Shared online and store customer profile
- Consistent prices and promotions
- Real-time multi-location inventory
- Controlled discounts and refunds
- End-to-end order traceability
- Finance-ready sales and payment data
Commerce Dashboard
Sales, orders, conversion, average order value, returns, discounts, and channel performance.
Inventory Control
Available, reserved, committed, low-stock, oversold, transfer, and fulfilment visibility.
Customer 360
Online and store purchases, loyalty, preferences, service cases, returns, and lifetime value.
Order Operations
Payment, allocation, fulfilment, pickup, delivery, cancellation, return, and refund exceptions.