Simple Pricing Based On Your Actual Usage


You can Get Started instantly. First month usage is free. No credit card information is required & no obligation to cancel. After 30 days, for continued usage of service, you need to move to a paid plan. You can choose to discontinue usage of service at any time.


Access to all features & applications on Round Infinity

SSL security

Daily data backups for disaster recovery

Email based customer support, with a 24 hour response time

Free assistance in helping you configure your Round Infinity network per your business needs


Based on your actual usage of below services, you will be charged. This cost will be automatically deducted from your top-up balance.

Service Name Service Description Service Cost
Enterprise Users
An Enterprise User is a user who can participate in workflows & to whom tasks can be assigned in Round Infinity. An Enterprise User has access to all Round Infinity applications which includes Web Desktop Console, End User Portal, Online Store & Android Field Service App.

Round Infinity Web Desktop Console is used by employees for configuring business applications, participating in workflow tasks, executing reports, tracking performance, uploading to knowledge base, managing users, access, etc.

Round Infinity Android Field Service app is used by your field service users to make field visits, capture data in offline mode, close field tasks, etc.

$ 15 per Enterprise User / per month



If you have more than 100 Enterprise Users, please contact support@roundinfinity.com for a volume based discounted price quote.
Monthly Active User (MAU)
Monthly Active User (MAU) is a user who logs in to Round Infinity End User Portal or Online Store atleast once a month.

End User Portal is used by customers, partners, employees, consultants, vendors, etc. for raising new requests using external/self-service applications, raising approval requests, chat, raising appointments, making payments, accessing service reports, checking status, e-signing documents, raising service requests, etc.

Online Store is used by customers, retailers, distributors, etc. to place orders.

A MAU has access to Round Infinity End User Portal & Online Store but does not have access to Web Desktop Console & Android Field Service App. Tasks cannot be assigned to a MAU.

$ 0 . 2 per MAU / per month

Voice Calls - Inbound & Outbound Calling
You can choose to setup a call center & purchase phone numbers using your Round Infinity to :

1) To receive inbound calls in call center.

2) To make outbound calls and execute automated outbound call campaigns.

$ 0 . 008 per minute for calls to or from web browsers.



For connecting to regular phones, prices vary based on country. Please login to your network to check pricing.
Send Email
You can choose to send transactional emails & execute email campaigns.

$ 0 . 004 per email sent

Send or Receive SMS
You can choose to send transactional SMS & execute SMS campaigns.

$ 0 . 02 per SMS sent or received

Send or Receive WhatsApp Messages
You can choose to receive and reply to WhatsApp messages automatically.

$ 0 . 02 per WhatsApp message received or sent

Voice & Messaging Bots (VAMB)
You can choose to enable Voice & Messaging Bots to automate response to requests. Typcially, Round Infinity customers need anywhere between 2 to 6 Answer Bots to automate replies to most frequent service requests.

$ 15 per VAMB / per month

Storage
Amount of data you store on your network. This is the data that you store in business applications.

$ 0 . 75 per GB / per month

Field Service Route Optimization
You can choose to enable field service route optimization if you would like to automatically find the closest visit location for field service staff.

$ 0 . 02 per location queried

Sentiment Analysis
You can choose to enable sentiment analysis on your network to know the sentiment of completed phone, chat & email conversations that your agents have with your customers. This allows to gauge how unhappy your customers are, who they are & timely action can be taken.

$ 0 . 005 per message



A message is defined as a chunk of 1000 of less characters.
Custom DNS
By default, Round Infinity offers a wildcard SSL for all enterprises who have a network on a roundinfinity.com domain. This can be used as long as you continue to use the default Round Infinity URL you signed up with (for example, yourcompany.roundinfinity.com).

However, the default SSL does not work when you've linked a custom domain name to your Round Infinity network (for example, support.yourcompany.com mapped to yourcompany.roundinfinity.com). In this case, Round Infinity will need to include a SAN entry for you in its SSL certificate. You can reach out to support@roundinfinity for pricing & help.
Contact support@roundinfinity.com
 

Do you need a customized price quote for large volume ?

Please write to support@roundinfinity.com describing your use case & volume. Depending on your volume, we will respond back with an appropriate price quote.