$95 per month.


Access to all features & applications on Round Infinity

5 Enterprise Users License

SSL security

Daily data backups for disaster recovery

Chat or email based customer support

Chat or email based assistance in helping you configure your Round Infinity network per your business needs


You can Get Started instantly. For trial, no credit card information is required & no obligation to cancel. For first 7 days of usage, you can utilize the free credits provided to you for completing your trial. After 7 days, for continued usage of service, you need to move to a paid plan. If you do not move a paid plan, your account will be automatically deleted. You can choose to discontinue your paid plan at any time.

Apart from the $95 monthly fees, you will be charged for the below optional services, based on your actual usage. This cost will be automatically deducted from your top-up balance. If you do not use these services, you will not be charged.

Service Name Service Description Service Cost
Additonal Enterprise Users
An Enterprise User is a user who can participate in workflows & to whom tasks can be assigned in Round Infinity. An Enterprise User has access to Round Infiniy Web Desktop, Android Field Service App & Round Infinity Point-Of-Sale Retail Terminal. Each Enterprise User is entitled to 1 GB of storage.

Round Infinity Web Desktop Console is used by employees for configuring business applications, participating in workflow tasks, executing reports, tracking performance, uploading to knowledge base, setting up vidoe meetings, managing users, access, etc.

Round Infinity Android Field Service app is used by your field service users to make field visits, capture data in offline mode, close field tasks, etc.

Round Infinity Point-Of-Sale Terminal is used by your employees to place orders in stores.
$ 19 per Enterprise User / per month
Monthly Active Users (MAU)
Monthly Active User (MAU) is a user who, atleast once a month, logs in to Round Infinity Mobile Responsive Self-Service Portal or Round Infinity Online Store.

Self-Service Portal is used by your end-users (like customers, partners, employees, consultants, vendors, etc.) for raising new requests using self-service custom business applications, raising approval requests, chat, raising appointments, making payments, participating in video meetings, accessing service reports, checking status, e-signing documents, raising service requests, etc.

Round Infinity Online Store is used by users to place orders for your products.

A MAU has access to Round Infinity Self-Service Portal but does not have access to Round Infinity Web Desktop Console & Android Field Service App. Tasks cannot be assigned to a MAU.
$ 0 . 3 per MAU / per month
Voice Calls, Voice Bots & Voice Campaigns
You can choose to setup a call center & purchase phone numbers using Round Infinity to:

1) Receive inbound calls in call center & setup Voice Bots to automatically handle call center requests.

2) Make outbound calls or execute automated outbound call campaigns using Voice Bots to collect data, feedback, etc. using human like conversations.
$ 0 . 008 per minute for calls to or from web browsers.


For connecting to regular phones, prices vary based on country. Please login to your network to check pricing.
Video Meetings
You can choose to setup video meetings for Video KYC or Video Conferencing.
$ 0 . 01 per minute/ per participant.
Voice & Video Calls Recordings
You can choose to enable recording for voice & video calls.
$ 0 . 01 per minute / per participant
Voice Calls Transcriptions
You can choose to transcribe voice call recordings to automatically extract text from these phone conversations between agents and callers.
$ 0 . 10 per call recording
Voice Calls Sentiment Analysis
You can choose to enable sentiment analysis on your network to know the sentiment of completed phone conversations that your agents have with your customers. This allows to gauge how unhappy your customers are, who they are & timely action can be taken.
$ 0 . 02 per call transcription
SMS Bots, SMS Alerts & SMS Campaigns
You can choose to auto respond to each SMS message received using Messaging Bots. Or, you can auto create ticket for the agent to respond using omni-channel Agent InBox. Additionally, you can send transactional SMS or execute SMS campaigns.
$ 0 . 02 per SMS received or sent
Email Bots, Email Alerts & Email Campaigns
You can choose to auto respond to each Email message received using Messaging Bots. Or, you can auto create ticket for the agent to respond using omni-channel Agent InBox. Additionally, you can send transactional emails or execute email campaigns.
$ 0 . 004 per email received or sent
Twitter Bots
You can choose to auto respond to each Twitter mention or direc message received using Messaging Bots. Or, you can auto create ticket for the agent to respond using omni-channel Agent InBox.
$ 0 . 004 per Twitter message received or sent
WhatsApp Bots
You can choose to auto respond to each WhatsApp messages received using Messaging Bots. Or, you can auto create ticket for the agent to respond using omni-channel Agent InBox.
$ 0 . 02 per WhatsApp message received or sent
Field Service Route Optimization
You can choose to enable field service route optimization if you would like to automatically find the closest visit location for field service staff.
$ 0 . 02 per location queried
Video KYC With Facial Comparison & OCR Bots
You can choose to use the Video KYC Facial Comparison & OCR Bot to automatically approve a Video KYC request & than delegate to a human for manual approval.
$ 0 . 02 per Video KYC
REST API Push & Pull
You can choose to enable REST API to push or pull data to and from your internal systems to custom applications on Round Infinity
$ 0 . 1 per REST call
Payment Gateway Charges
You can choose to enable payments on Round Infinity custom business applications to collect payments from your customers for services & products you sell. Please login to your network to check pricing
Custom DNS
By default, Round Infinity offers a wildcard SSL for all enterprises who have a network on a roundinfinity.com domain. This can be used as long as you continue to use the default Round Infinity URL you signed up with (for example, yourcompany.roundinfinity.com).

However, the default SSL does not work when you've linked a custom domain name to your Round Infinity network (for example, support.yourcompany.com mapped to yourcompany.roundinfinity.com). In this case, Round Infinity will need to include a SAN entry for you in its SSL certificate. You can reach out to support@roundinfinity for pricing & help.
Contact support@roundinfinity.com
 
Do you need a customized price quote for large volume ?

You qualify of a volume discount if you have more than 100 Enterprise Users or more than 5000 Monthly Active Users (MAU). Please write to support@roundinfinity.com describing your use case & volume. Depending on your volume, we will adjust your pricing to reflect the volume discount.