Your Collections Team Deserves to Stop Chasing Payments and Start Closing Them Automatically.
Outstanding dues sitting in a spreadsheet, agents making individual calls, payments slipping past due dates — Round Infinity deploys AI agents that reach every debtor across voice, WhatsApp, SMS, and email simultaneously, with payment links that collect the moment a customer is ready to pay.
recovery rates
days sales outstanding
per agent per day
calls needed
Outstanding Dues Are Costing You More Than Just Cash Flow
Every day a payment sits overdue is cash your business can't deploy, a relationship that's straining, and an agent spending time on a call that AI could handle in seconds. Manual collections is a capacity problem masquerading as a process problem.
High DSO and Delayed Cash Flow
Payments arrive days or weeks after due date because follow-ups are manual, inconsistent, and dependent on agent availability. Outstanding dues pile up while cash flow suffers.
Agents Burn Time on Manual Calls
Each follow-up call takes 2–5 minutes per customer. At scale, this means agents physically cannot reach all overdue accounts — leaving a significant portion of dues untouched every cycle.
No Real-Time Visibility Into Collections
Finance teams operate on end-of-day reports that are already stale. No live view of which customers have been contacted, who responded, what's been promised, or what's been paid.
Payments Promised But Not Completed
Customers agree to pay verbally on calls but don't follow through. No payment link in the conversation, no instant capture mechanism — the promise expires and the chase restarts.
AI Agents That Collect — Not Just Remind.
Round Infinity deploys specialized AI agents that reach every overdue customer simultaneously, handle objections conversationally, and capture payment the moment the customer is ready — across every channel. Pay only when they run.
Payments Collection AI Agent
The core collections engine. Automates payment reminders, intelligent follow-ups, and payment link generation across all channels. Understands payment intent, handles dispute objections, and triggers reconciliation workflows automatically.
Full collection cycleContact Center AI Agent — Outbound
Makes intelligent outbound calls that understand customer responses, confirm payment intent, share payment links verbally, handle objections, set payment date commitments, and escalate disputes — without a human on the line.
AI voice collectionOutbound AI Agent — Multi-Channel
Orchestrates proactive outreach campaigns across WhatsApp, SMS, and email simultaneously — with personalised messages, due date reminders, payment links, and escalating sequences for non-responders.
Omnichannel outreachKYC AI Agent — Dispute Verification
When customers dispute a payment or claim identity verification is needed, the KYC AI Agent validates identity documents and verifies account details automatically — resolving disputes faster without manual processing.
Identity verificationEmail AI Agent — Collections Inbox
Monitors your collections inbox, classifies inbound customer replies, extracts payment promises and dispute claims, and automatically routes to the right follow-up workflow — no inbox management required.
Inbox automationVoice Call Transcription AI Agent
Every collections call is automatically transcribed, summarised, and sentiment-analysed — giving supervisors full conversation intelligence, identifying objection patterns, and capturing payment commitments made verbally.
Call intelligencePayment Links Engine
Generates secure, one-click payment links at scale — for individual invoices, bulk campaigns, or on-demand collection. Links are embedded in every AI outreach touchpoint and track payment status in real time.
Instant payment captureMessaging AI Agent — WhatsApp Collections
Conducts intelligent WhatsApp conversations with overdue customers — sending reminder messages, responding to payment queries, sharing account statements, and embedding payment links — all automatically.
WhatsApp collectionsEverything Your Collections Operation Needs — One Platform.
From bulk dues upload to final reconciliation — every capability your team needs to collect faster, reach more customers, and report in real time is built into Round Infinity with no-code configuration.
From Overdue Account to Payment Collected — Fully Automated
One AI-orchestrated collections loop — no manual calls, no missed follow-ups, no payments promised and forgotten. Every step tracked, every rupee accounted for.
AI-Driven Collections vs Traditional Approaches
Most collections operations run on dedicated diallers, manual follow-up schedules, and single-channel SMS blasts. Round Infinity orchestrates all channels simultaneously with AI that actually understands and responds.
What Your Collections Team Will See in 90 Days
AI reaches every overdue customer simultaneously, across every channel, at optimised times — dramatically improving the percentage of dues actually collected each cycle.
Immediate outreach on the due date, instant payment links, and automated follow-ups cut the average days-sales-outstanding by over half compared to manual collections cycles.
AI campaigns reach thousands of debtors simultaneously — a workload that would require a call centre of agents runs on a single AI agent, 24 hours a day.
Every reminder, follow-up, dispute response, and payment link delivery is handled by AI. Your human agents handle only escalations and complex disputes — not routine chasing.
Every Collections Task Your Team Does Today — Automated.
Round Infinity doesn't just digitise your collections process — it replaces the manual effort entirely, with AI that works 24/7, scales to any volume, and never misses a follow-up.
Outreach & Campaigns
- Bulk dues upload and campaign launch from CSV
- AI voice calls with natural objection handling
- WhatsApp two-way collection conversations
- SMS reminders with embedded payment links
- Email sequences with account statements
Follow-Up & Escalation
- Multi-day, multi-channel escalating sequences
- Payment promise date tracking and reminders
- Dispute routing and KYC verification
- Automatic escalation to human agent on threshold
- Do-not-contact compliance and opt-out handling
Tracking & Reconciliation
- Real-time payment confirmation and ERP sync
- Payment link click and conversion tracking
- Channel-wise recovery rate reporting
- Agent and AI performance dashboards
- Collections audit trail for compliance
Stop Chasing Payments. Start Collecting Them Automatically.
See how collections teams are recovering 35% more dues, cutting DSO by 60%, and running zero manual follow-up calls — all on Round Infinity.