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Pharmaceuticals

Run safety, regulatory, quality, medical, and commercial operations on one controlled AI layer.

Round Infinity brings purpose-built agents to pharmacovigilance, regulatory submissions, medical information, quality, field medical, product complaints, and supply operations, with configured review and audit trails.

Pharmaceutical manufacturersSpecialty and generic pharmaMedical, safety, quality, and regulatory teams
Pharmaceuticals teams and customers
Who feels the difference
Safer, better-served patients
Empowered medical and safety teams
Confident quality and regulatory leaders
Business impact

Measurable gains for Pharmaceuticals.

The operating model focuses on three industry priorities: 40% faster PV cycle time; 33% faster document QC; and 100% decision audit trail.

40% faster PV cycle time

Accelerate adverse-event intake, coding, routing, and clock management.

33% faster document QC

Extract, compare, and review regulated content with traceable controls.

100% decision audit trail

Record every automated action, confidence threshold, and human review.

The pharmaceutical operations flow, from regulated signal to reviewed action and submission.

Each stage shows the industry work, what Round Infinity automates, and the horizontal platform capabilities carrying context and control across the process.

1

Capture Safety, Medical & Quality Signals

Adverse events, product complaints, HCP or patient questions, deviations, site events, and regulatory requests enter through any approved channel.

Voice/email AI · Portals · Document intake
2

Extract, Code & Classify

AI identifies patient, reporter, product, event, seriousness, expectedness, quality attributes, jurisdiction, and required function using controlled dictionaries.

Document AI · MedDRA/WHO-DD · Rules
3

Route & Control Regulatory Timelines

Cases move to pharmacovigilance, medical, regulatory, clinical, or quality teams with clock, priority, confidence, and required review.

Workflow orchestration · SLA · Human review
4

Investigate, Author & Approve

Teams coordinate follow-up, assessment, CAPA, dossier content, approved responses, evidence, redaction, review, and sign-off.

Knowledge AI · Document automation · E-sign
5

Submit, Respond & Preserve the Audit Trail

Authority, partner, HCP, patient, and internal responses are delivered, tracked, reconciled, closed, and retained with every decision.

Integrations · Audit trail · Operational intelligence
Horizontal platform capabilities working across every stage
Patient, HCP, and partner portals
Regulated document processing
Controlled medical knowledge
Confidence-based human review
Regulatory timeline orchestration
Audit-ready operations dashboards

Purpose-built agents, engines, and copilots for pharmaceuticals.

These are configured for the industry task, not generic chatbots. Each works inside permissions, confidence thresholds, human-review rules, and one audit trail.

Pharmacovigilance AI Agent

Captures adverse events, applies MedDRA/WHO-DD coding, and tracks expedited reporting timelines.

Clinical Trial Operations AI Agent

Monitors site milestones, deviations, queries, and participant-support actions.

Regulatory Submission AI Agent

Assembles dossier content, tracks authority correspondence, and flags at-risk milestones.

Medical Information AI Assistant

Answers approved-label questions and routes safety or off-label inquiries for expert review.

Quality & CAPA AI Agent

Classifies deviations, coordinates investigation, and tracks corrective and preventive action.

Field Medical AI Accelerator

Summarizes KOL interactions and structures insights for medical science liaisons.

Product Complaint AI Agent

Captures product evidence and coordinates quality, safety, replacement, and customer response.

Pharma Supply Exception AI Agent

Tracks cold-chain, shortage, partner, release, and delivery exceptions through resolution.

See Pharmaceuticals operations running end to end.

We’ll map one priority workflow to your systems, controls, channels, and teams, and show how Round Infinity completes the work.

Book a focused walkthrough