Fill Every Chair.
Delight Every Guest.
Round Infinity automates appointment booking, client intake forms, membership billing, staff scheduling, retail inventory, and post-visit follow-ups — so your team focuses on delivering outstanding experiences, not managing admin.
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One Platform from Booking to Loyal Advocate
Appointments, client profiles, intake forms, payments, memberships, campaigns, and loyalty — all connected and automated.
AI Booking & Appointment Management
- AI voice bot and WhatsApp handle booking, rescheduling, and cancellations 24/7 — no receptionist needed after hours
- Service, stylist, and time-slot preferences captured automatically and matched to availability
- Automated confirmation and reminder sent via WhatsApp — reducing no-shows by up to 40%
Digital Client Intake & Guest Profiles
- Intake and consultation forms sent to clients before their visit — no paper forms at the front desk
- Complete guest profile stores service history, product preferences, allergies, and stylist notes
- Therapist and stylist briefed automatically before each appointment with full client context
Checkout, Payments & Membership Billing
- Chairside checkout with payment link sent via WhatsApp — no queues at the front desk
- Membership fees auto-billed on schedule; credits, perks, and usage tracked per client
- Gift card redemption, retail product add-ons, and tip collection handled in one flow
Campaigns, Loyalty & Targeted Promotions
- Broadcast seasonal offers, discount codes, and new service announcements via WhatsApp, SMS, and email in one click
- Automated win-back sequences for lapsed clients — triggered by days since last visit
- Loyalty point accrual, redemption, and tier upgrades managed automatically per client
The Automated Guest Journey
From first booking to loyal member and brand advocate — every touchpoint handled.
AI captures service type, stylist preference, and available slot — any time of day, without staff involvement.
Appointment details sent via WhatsApp. Digital consultation or intake form linked for completion before arrival.
Reminder with pre-arrival instructions and easy one-tap rescheduling or cancellation — no phone calls needed.
Service history, notes from past visits, product preferences, and intake form responses ready before the guest sits down.
Treatment rooms, equipment, and technician assignments managed without manual coordination — conflicts prevented at booking.
Stylist logs retail add-ons during or after service. Inventory deducted automatically on checkout.
Invoice sent to guest's phone. Tips, gift cards, and membership credits applied. Receipt delivered on payment.
CSAT survey and Google review request sent post-visit. Rebooking suggestion triggered based on service type and visit frequency.
Membership renewal, loyalty point updates, and win-back campaigns triggered automatically based on visit behaviour.
Every Workflow Your Salon or Spa Runs
From walk-in management to multi-location reporting and staff performance — one connected platform.
AI Voice Bot & WhatsApp Assistant
- Booking, rescheduling, and cancellation handled 24/7 without staff
- Service preferences, stylist requests, and intake details captured before human involvement
- Outbound reminder and rebooking calls triggered automatically
Smart Appointment Book & Resource Management
- Real-time availability across stylists, therapists, rooms, and equipment
- Walk-in queue management integrated with the appointment book
- Double-booking prevention and automated waitlist for cancellations
Retail & Product Inventory
- Stock levels tracked in real time; low-stock alerts triggered automatically
- Product recommendations linked to service history for upsell at checkout
- Purchase orders raised and supplier communication managed from the platform
Memberships, Packages & Gift Cards
- Recurring membership fees auto-billed; credits and perks tracked per client
- Service packages sold and redeemed with balance visible to staff at checkout
- Digital gift cards issued, tracked, and redeemed across all locations
Staff Scheduling & Performance Tracking
- Shift schedules published and communicated to staff via WhatsApp
- Time clock, attendance, and commission calculations automated
- Individual performance dashboards for service revenue, retail sales, and rebooking rate
Business Intelligence & Multi-Location Reporting
- Revenue by service category, stylist, location, and time period
- Client retention, frequency-of-visit, and churn risk analytics
- Central office view for groups managing multiple outlets from one dashboard
Campaigns, Discount Broadcasts & Loyalty
- Broadcast seasonal promotions, limited-time offers, and new service launches to segmented client lists via WhatsApp, SMS, and email
- Multi-step drip sequences for new client onboarding, win-back campaigns, and membership upsell — triggered by client behaviour
- Loyalty point accrual, tier management, and redemption tracked automatically per client across all locations
Ready to fill more chairs and keep every guest coming back?
See how Round Infinity works for your salon or spa in a 30-minute demo.
Schedule a Demo