Start relationships faster
Collect the right information once and move eligible users through verification and approval without avoidable queues.
For operations, HR, compliance, customer, partner, and supplier teams
KYC & Onboarding
Onboard every customer, employee, partner, and supplier through the right controlled journey.
Round Infinity connects data and document collection, identity and entity verification, policy checks, approvals, account or access setup, communications, and audit evidence in one configurable onboarding operation.
Customer onboardingEmployee onboardingPartner and supplier onboarding
Who gets the value
Users with a faster start
Teams reviewing only exceptions
Leaders with complete evidence
Business impact
What onboarding teams gain.
One reusable operating model supports different user types while applying the right journey, checks, approvals, and activation steps to each.
Apply the right controls
Configure different policies for customers, employees, partners, suppliers, geographies, products, roles, and risk levels.
Keep every decision traceable
Retain documents, checks, approvals, exceptions, communications, activation actions, and review history in one record.
One configurable onboarding flow
From first request to verified, approved, and activated user.
The same foundation supports customer, employee, partner, and supplier onboarding, with journey-specific forms, policies, checks, owners, and downstream actions.
1
Start the Right Journey
Identify the user type, purpose, geography, product, role, relationship, and required onboarding path.
Portal · Forms · Journey rules
2
Collect Data and Documents
Request profile details, consent, identity, tax, bank, employment, business, ownership, and supporting documents.
Document AI · Mobile capture · Follow-up
3
Verify and Check Policy
Validate people, entities, documents, registries, sanctions, AML, eligibility, references, and internal policy conditions.
Verification APIs · Rules · Risk signals
4
Approve or Resolve Exceptions
Clear eligible cases and route missing, uncertain, conflicting, or higher-risk items to the right reviewer with full context.
Decision engine · Approvals · Case workflow
5
Activate and Manage the Lifecycle
Create accounts, access, profiles, vendor or partner records, trigger welcome actions, and schedule refresh or offboarding.
System actions · Communications · Monitoring
Platform capabilities working across every onboarding journey
Configurable portals and forms
Document and identity AI
Entity and compliance checks
Rules, approvals, and exceptions
Account and access activation
Audit and lifecycle dashboards
Purpose-built AI agents
Agents coordinate onboarding from intake through activation and ongoing review.
Each agent follows the journey, permissions, policies, confidence thresholds, approval rules, and human-review controls configured for that user type.
Onboarding Intake Agent
Identifies the relationship and opens the correct journey, forms, requirements, owners, and service levels.
Data and Document Agent
Collects missing information, reads documents, validates fields, and follows up through approved channels.
Identity and Entity Agent
Verifies people, businesses, ownership, registrations, bank details, and authorized representatives.
Policy and Screening Agent
Runs configured eligibility, sanctions, AML, role, reference, and internal policy checks.
Decision and Exception Agent
Completes eligible cases and assembles evidence-rich exception cases for the right approver.
Activation and Lifecycle Agent
Creates downstream records and access, sends welcome actions, and tracks refresh, change, and offboarding events.
See one onboarding operation configured for every relationship your business manages.
We will map your user types, intake channels, checks, exceptions, approvals, activation actions, systems, and lifecycle requirements.
Book a focused walkthrough