Service That Thinks. Acts. Delivers End-to-End — In Hours.
The future of service isn't faster tickets or smarter chatbots. It's AI agents that think, act, and orchestrate — resolving customer, employee, and partner journeys end-to-end, without friction, without silos, without limits.
That's the company we're building.
Bhavesh Bhammar
Founder & CEO, RoundInfinity Inc.
The Problem We Solve
Service is no longer a ticket or a conversation — it is a continuous, agentic AI-orchestrated journey that moves seamlessly from intent to resolution across contact centers, channels, teams, workflows, operations, and field execution.
No two service organizations operate the same way. Systems, workflows, data, and customer expectations evolve faster than traditional service platforms can keep up. Yet most service technologies remain fragmented — separating customer engagement, contact centers, field service, employee service, and operational workflows into disconnected tools and teams.
The result is manual handoffs, lost context, slow resolution times, rising operational costs, and inconsistent service across channels. Agents and service teams lack a complete, real-time view of customers, work, and assets — and even small process changes require costly, time-consuming development efforts.
Round Infinity addresses this with an Agentic AI Platform for Service & Operations that unifies customer service, employee service, partner service, field execution, and back-office workflows into one intelligent system of action. Embedded, context-aware AI agents drive coordinated execution across every touchpoint — reducing silos, accelerating response and resolution, and delivering seamless experiences for customers, employees, and partners.
Organizations can adapt quickly, automate end-to-end service processes, and run consistent, personalized service operations at scale — without complex development or fragmented tooling.
Our Platform - The Most Complete End-to-End Service Journey Platform
Agentic AI Platform for Service & Operations
RoundInfinity is an Agentic AI Platform for Service & Operations that orchestrates contact centers, channels, field execution, and back-office processes into one intelligent system of action. It brings service and operational workflows together with embedded, context-aware AI agents to drive coordinated execution — reducing silos, accelerating response and resolution, lowering costs, and delivering seamless experiences for customers, employees, and partners.
The Business Impact
Faster Resolution. Lower Costs. Outcomes That Compound.
Service transformation isn't measured in features — it's measured in outcomes. When agentic AI orchestrates every service journey, the impact is immediate and organization-wide.
Faster Resolution, Every Time. No more handoffs, lost context, or delays. AI agents act instantly, route intelligently, and resolve continuously — across every channel, team, and touchpoint.
Scale Without Growing Headcount. Automate end-to-end service across customer, employee, and partner operations. Deliver more, at lower cost, without adding complexity.
Experiences That Build Loyalty. Customers, employees, and partners don't just want faster responses — they want outcomes. Friction-free service journeys build trust that drives retention and growth.
Agility Without Engineering Bottlenecks. Adapt workflows and launch automations without development cycles. Your operations move at the speed of your decisions.
This is not incremental improvement. It is a fundamental shift in how service gets delivered — and what it delivers back to the business.
Our Traction
500+
Customers Served
7+
Countries Presence
$20M+
Automation Savings for Clients