Faster Workshop Turnaround.
Happier Customers.
Round Infinity automates service booking, job cards, estimate approvals, parts management, and billing — so your advisors focus on the customer, not the clipboard.
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One Platform from Booking to Billing
Service intake, workshop management, parts, invoicing, and customer communication — all connected.
AI Service Intake & Booking
- AI voice bot and WhatsApp handle service requests 24/7 — no advisor needed after hours
- Vehicle details, issue description, and appointment slot captured automatically
- Reminder sent the day before with workshop address and drop-off instructions
Workshop Operations & Job Management
- Digital job card pre-filled from the appointment — zero re-entry at check-in
- Pre-inspection photos uploaded and customer sign-off captured digitally
- Estimate sent to customer via WhatsApp for approval — work starts only on confirmation
Billing, Payments & Customer Communication
- Invoice auto-generated from the job card on completion
- Payment link sent via WhatsApp; receipt delivered instantly on payment
- Live status updates sent to customers throughout the workshop visit — no more calling to check
The Automated Workshop Journey
From service request to vehicle delivery and follow-up — every step handled.
AI captures vehicle details, issue description, and books appointment slot — any time of day.
Date, time, and workshop details sent via WhatsApp. Reminder with drop-off instructions sent the day before.
Pre-filled with all appointment data. Pre-inspection photos uploaded. Customer signs off on vehicle condition.
Itemized estimate shared via WhatsApp. Customer approves, partially approves, or queries — from their phone.
Technician receives full job details on mobile — vehicle history, approved scope, and bay allocation.
Required parts checked against inventory. Low-stock alerts triggered. Parts reserved or ordered before the job starts.
WhatsApp messages at key milestones — work started, parts received, ready for delivery. No need to call.
Bill raised from job card. Payment link sent. Receipt delivered. Insurance claim documentation generated if needed.
Satisfaction survey sent post-delivery. Next scheduled service reminder sent at the right mileage or date.
Every Workflow Your Dealership Runs
From service intake to warranty claims and preventive maintenance — one connected platform.
AI Voice Bot & WhatsApp Assistant
- Service booking, rescheduling, and status queries 24/7
- Vehicle details and issue captured before human involvement
- Outbound reminder calls for upcoming appointments
Digital Job Cards & Workshop Management
- Pre-filled from appointment data — no re-entry
- Bay allocation and technician assignment on approval
- Multi-vehicle and multi-technician workload visibility
Parts & Inventory Management
- Real-time inventory deduction on parts usage
- Low-stock alerts and auto-replenishment requests
- Parts availability checked before service appointment confirmation
Warranty Management
- In-warranty vs. chargeable determined automatically
- Warranty claim documentation and OEM submission
- Parts replacement and credit note workflows
Service Performance Dashboards
- Workshop throughput, job cycle time, and bay utilization
- Technician productivity and first-fix rate analytics
- Revenue by service type, advisor, and customer segment
No-Code Custom App Builder
- Pre-delivery inspection apps, loaner car management
- Service camp and recall campaign management
- Scales from a single outlet to a 100-location dealer group
Sales & Lead-to-Delivery
- New vehicle and used car enquiries captured and followed up automatically across WhatsApp, voice, and email — no lead handled manually before qualification
- AI outbound campaigns for test drive invitations, exchange offers, insurance renewals, and new model launches targeted to the right customer segment
- Quote, booking, finance application, and delivery workflow tracked end-to-end with automated customer communication at each stage
Employee Service & Onboarding
- Staff onboarding automated — offer letters, document collection, and system access in one workflow for service advisors, technicians, and showroom staff
- HR and IT service requests self-served via WhatsApp or portal — no email chains or manual routing
- Internal approvals for leave, expenses, asset requests, and transfers handled end-to-end with full audit trail
Expense & Accounts Payable Automation
- Staff expense claims submitted via mobile — AI validates against policy and routes for approval automatically including parts supplier invoices, workshop consumables, and staff claims
- Vendor and supplier invoices processed with AI extraction, three-way match, and approval workflow — no manual data entry
- Reimbursements and vendor payments tracked end-to-end with a full audit trail
Ready to run a tighter workshop and deliver a better customer experience?
See how Round Infinity works for your dealership network in a 30-minute demo.
Schedule a Demo