Drive End-to-End Customer, Dealer, and Service Journeys with Agentic AI Automation
RoundInfinity empowers automotive OEMs, dealers, and service networks to deliver seamless, AI-powered customer and partner journeys. From lead capture and test drive bookings to after-sales support, warranty workflows, and service scheduling, every interaction is intelligently automated. With self-service portals, smart ticketing, AI agents, and real-time dashboards, automotive brands can accelerate sales, reduce service costs, and elevate satisfaction across dealerships, service bays, and supply chains.
Omnichannel Vehicle Buyer Engagement
Deliver AI-powered support across chat, WhatsApp, SMS, email, and voice with smart routing.
Dealership Sales Automation
Automate lead management, quote approvals, test drives, and bookings with tailored apps.
Service Bay Scheduling & Field Repairs
Manage appointments, route technicians, and automate service workflows with location-based routing.
Self-Service Garage & AI Assistants
Empower customers to raise tickets, access vehicle history, and receive instant AI assistance.
Workshop Ticketing & SLA Monitoring
Auto-assign, prioritize, and resolve issues with SLA-based workflows and escalations.
Unified Vehicle Owner View for Agents
Give agents a unified view of customer data, service history, and interactions in one place.
Instant Docs for Sales & Services
Auto-generate quotes, service reports, warranty claims, and compliance docs on the fly.
Call Analytics & Customer Feedback
Capture call transcripts, analyze sentiment, and trigger feedback-based quality workflows.
Parts Inventory & Supplier Automation
Automate parts ordering, supplier onboarding, and stock tracking with AI workflows.
Workshop Staff Requests & Internal Workflows
Digitize internal workflows for HR, IT, finance, and enable team collaboration tools.
Automated Campaigns for Service & Sales
Automate outreach for service renewals, seasonal offers, and vehicle promotions across channels.
Digital KYC & Payment Workflows
Securely verify customer identity, collect payments, and trigger digital agreements.
Workshop Quality Checks & Compliance
Track performance, identify service gaps, and enforce compliance across branches.
Real-Time Dashboards & KPIs
Visualize performance across sales, service, operations, and employee productivity with live data.
Seamless Integration with Auto Ecosystem
Connect to ERP, CRM, telematics, IoT, and DMS systems seamlessly.