Transform Legal Operations and Client Support with AI-Powered, SLA-Driven Automation.
RoundInfinity streamlines legal operations and client servicing through AI-enabled workflow orchestration. From client intake and case tracking to contract lifecycle management, SLA-based ticketing, and compliance reporting, legal teams operate faster and smarter. Built-in voice bots, self-service portals, and document automation reduce delays, improve accuracy, and increase satisfaction for clients and internal departments alike.
Client Intake & KYC Automation
Streamline onboarding and conflict checks with digital forms, KYC validation, and approval workflows.
Matter Management & Task Routing
Assign and manage cases, deadlines, and approvals with automated workflows and collaboration tools.
Contract Lifecycle Automation
Digitally generate, review, track, and approve contracts with version control and e-sign integration.
Omnichannel Client Support
Provide support via email, WhatsApp, voice, or chat with AI agents handling routine queries.
Self-Service Legal Portals
Let clients and employees raise legal queries, request documents, or track case progress online.
Legal Ticketing & SLA Monitoring
Track incoming legal service requests with escalation rules and SLA-based resolution workflows.
Document Automation & Knowledge Base
Generate NDAs, agreements, and legal templates on-demand with search-ready document repositories.
Voice Bots & Call Transcription
Use voice bots for client updates and transcribe calls for compliance and documentation.
Legal Spend & Vendor Management
Track legal budgets, invoices, and external counsel performance with workflow approvals.
Compliance & Risk Workflows
Automate regulatory updates, risk reporting, and audit workflows across legal and compliance teams.
Feedback Collection & Sentiment Analysis
Collect feedback from clients or departments and analyze sentiment to improve services.
Dashboards for Matter & SLA Monitoring
Track active matters, deadlines, workloads, and escalations with live dashboards and reports.