Handle Everything From Appointments to Patient Care — Without Overwhelming Your Staff
RoundInfinity connects your entire healthcare operation on one platform. Automate appointment booking, patient registration, diagnostic scheduling, insurance coordination, billing, and follow-up care — all while AI handles the repetitive work so your clinical staff can focus on patients.
AI handles the busy work automatically:
Answer patient questions 24/7, book appointments via phone and WhatsApp, send appointment reminders, schedule lab tests, coordinate with insurance, process bills, and send follow-up care messages — without adding front desk staff.
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Answer patient questions 24/7, book appointments via phone and WhatsApp, send appointment reminders, schedule lab tests, coordinate with insurance, process bills, and send follow-up care messages — without adding front desk staff.
60%
Faster Appointment Booking
50%
Lower Administrative Costs
70%
Faster Patient Response
Give Patients Convenient Access to Care
AI-powered healthcare service across phone, WhatsApp, web, and walk-ins.
📅 Book Appointments Across All Channels
- AI voice bot takes calls and books appointments 24/7
- Patients book via WhatsApp, web portal, or mobile app
- Automatically checks doctor availability and slots
- Sends confirmation and reminder messages
- Handles rescheduling and cancellations
- Reduces no-shows by 70% with smart reminders
🏥 Walk-In Queue Management
- Generate digital tokens at reception or kiosks
- Priority handling for emergencies and seniors
- Real-time wait time updates via SMS/WhatsApp
- Automatic load balancing across doctors
- Patient notifications when their turn approaches
- Track patient flow and optimize scheduling
📱 Self-Service Portal for Patients
- View appointment history and upcoming visits
- Download prescriptions, reports, and bills
- Book appointments and reschedule visits
- Make payments and download receipts
- Access medical records and test results
- Chat with support or raise queries
Automate Patient Communication & Outreach
📞 AI-Powered Contact Center
- AI voice bot answers common patient questions
- Every call transcribed and searchable for compliance
- Real-time suggestions for call center agents
- Emergency cases flagged and prioritized automatically
- Track resolution time and patient satisfaction
- Auto-generate knowledge base from conversations
📣 Outbound Health Campaigns
- Send vaccination reminders via WhatsApp and SMS
- Preventive care and health checkup campaigns
- Chronic disease management follow-up sequences
- Appointment reminder campaigns to reduce no-shows
- Post-discharge care instructions and follow-ups
- Track campaign engagement and responses
🧪 Lab & Diagnostic Automation
- Patients book lab tests online or via phone
- Schedule home sample collection visits
- Dispatch field technicians with route optimization
- Send test report availability notifications
- Critical result alerts to doctors automatically
- Follow-up reminders for pending tests
🏠 Home Healthcare & Field Service
- Schedule nurses and caregivers for home visits
- Optimize routes for field healthcare workers
- Track visit completion and patient vitals
- Capture on-site payments with digital receipts
- Auto-generate visit reports and care logs
- Monitor medication adherence remotely
💰 Billing & Payment Automation
- Auto-generate bills after consultations
- Send payment links via WhatsApp and SMS
- Online payment through patient portal
- Payment reminders for outstanding bills
- Digital receipts sent instantly
- Insurance claim documentation automated
⭐ Patient Feedback & Experience
- Collect feedback after every visit automatically
- Sentiment analysis on patient comments
- Doctor performance and service quality insights
- Complaint and grievance tracking
- Service quality dashboards for management
- Close the loop on negative feedback
AI-Powered Workflows & Hospital Automation
Purpose-built AI plus automated workflows for healthcare operations:
Understand Patient Questions Across Channels
Self-Service Portal for Patients
Transcribe & Analyze Patient Calls
Home Healthcare Field Coordination
Insurance Pre-Auth & Claims Processing
Multi-Level Approval Workflows
Patients get instant service. Doctors focus on care. Admin staff handle exceptions only. AI does the rest.
Build What Your Healthcare Facility Needs — No IT Team Required
- Multi-hospital network coordination systems
- Doctor performance and productivity dashboards
- Telemedicine consultation automation
- In-patient bed allocation and tracking
- Pharmacy inventory and prescription workflows
- Chronic disease monitoring and alert programs
- Insurance reconciliation and claim tracking
- Medical equipment lifecycle management
- Vendor and supplier coordination workflows
- Clinical analytics and outcome dashboards
Deliver World-Class Patient Experience — Without Adding Administrative Staff
Book appointments instantly via any channel. Keep patients informed throughout their care journey. Follow up automatically with health reminders. All powered by AI that works 24/7.
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