Your Dealers Get Instant Support. Your Customers Get Better Service.
From product inquiries and warranty claims to dealer orders and field service coordination — RoundInfinity handles routine customer and dealer interactions automatically while your team focuses on production and innovation.
Product inquiries via phone/chat/WhatsApp, warranty claim submission, dealer order tracking, recall campaigns, service ticket routing, supplier invoices, and field technician dispatch across all channels.
60%
Fewer Support Calls
50%
Lower Operations Costs
70%
Faster Issue Resolution
Stop Manually Handling Dealer Orders and Customer Support Calls
Let AI handle routine interactions while you focus on manufacturing excellence.
📞 AI Chatbot & Voice Bot for Product Support
- Answer product questions 24/7 via phone, chat & WhatsApp
- Guide customers through warranty claim process
- Provide dealer order status updates
- Route technical queries to engineering teams
- Transcribe and analyze support calls
🖥️ Self-Service Dealer & Customer Portal
- Let dealers track orders and inventory in real-time
- Customers submit warranty claims with photo upload
- Download product manuals and certificates
- Access service history and documentation
- View order status and shipment tracking
💬 Automated Product & Dealer Communication
- Send product launch announcement campaigns
- Automated recall notification sequences
- Dealer order confirmations and updates
- Warranty expiry reminders
- Bulk announcements via email & WhatsApp
Automate Your Entire Manufacturing Ecosystem
From dealer orders to field service — one connected system.
📦 Dealer Order & Distribution Workflows
- Digital order submission and routing
- Multi-level approval automation
- Inventory allocation and tracking
- Dispatch coordination and updates
- Automated dealer notifications
📣 Product Launch & Recall Campaigns
- Outbound voice bot calls for new product announcements
- WhatsApp & email campaign automation
- Product recall notification sequences
- Dealer training and enablement
- Multi-channel campaign analytics
🚗 Field Service & Technician Coordination
- Service request intake and routing
- Technician dispatch and assignment
- Route optimization for field teams
- On-site service reports and tracking
- Customer signature capture on mobile
🔧 Warranty & Service Management
- Digital warranty claim submission
- AI document extraction from claims
- Multi-level approval workflows
- Service ticket tracking and resolution
- Warranty analytics and reporting
🤝 Supplier & Procurement Automation
- Supplier onboarding and compliance
- Invoice payable processing with AI extraction
- 3-way PO matching automation
- Payment approval workflows
- Supplier performance tracking
💳 Dealer Payment & Collection
- Automated payment reminders
- Bulk payment link generation
- Overdue payment escalation workflows
- Invoice reconciliation automation
- Financial reporting and analytics
AI-Powered Workflows & Operational Automation
Embedded AI that understands context, extracts data, and automates decisions across your entire manufacturing operation.
Every order, every warranty claim, every dealer interaction — powered by AI that learns your business.
Build Custom Manufacturing Applications — No Coding Required
- Product Lifecycle Management Systems
- Multi-Plant Coordination Portals
- Quality Audit & Compliance Tracking
- Spare Parts Distribution Management
- Dealer Incentive & Commission Programs
- Equipment Maintenance Scheduling
- Recall Management Dashboards
- Distributor Performance Analytics
- Order-to-Cash Automation
- Supply Chain Visibility Systems
Deliver Enterprise Manufacturer Service — Without Enterprise Manufacturer Costs
Your dealers get instant order updates and better support.
Your customers get 24/7 warranty claim submission and service booking.
You get the operational efficiency of Fortune 500 manufacturers at a fraction of the cost.