Automate Plant-to-Partner Operations with AI-First Service and Workflow Intelligence.
RoundInfinity enables manufacturers to digitize operations, optimize support, and unify plant-to-customer experiences. Automate production workflows, vendor onboarding, maintenance requests, quality audits, and field service—all from one platform. With AI-driven routing, SLA-based resolution, WhatsApp and voice support, and real-time performance dashboards, manufacturers boost efficiency, reduce downtime, and strengthen partner and customer relationships.
Production Workflow Automation
Automate production planning, task assignments, and multi-shift approvals to reduce downtime and improve visibility.
Vendor & Supplier Onboarding
Digitize vendor registration, KYC, contract management, and compliance workflows with ease.
Service Ticketing & Plant Maintenance
Raise and resolve equipment or facility issues with AI-powered routing and SLA-based resolution.
Self-Service Portals for Distributors & Dealers
Enable partners to track orders, check inventory, raise support tickets, and download documents anytime.
Field Service Scheduling & Job Dispatch
Assign installation, warranty, or repair tasks to field agents using location-aware routing and scheduling.
Quality Assurance & Inspection Workflows
Digitize QA checklists, trigger corrective actions, and monitor process compliance in real time.
Customer Support via WhatsApp & Voice
Offer multi-channel customer support for product inquiries, issues, and order tracking with AI bots.
Document Automation & Order Processing
Auto-generate invoices, delivery notes, POs, warranty certificates, and dispatch documents.
Internal Requests & Approval Flows
Automate requisitions for raw materials, tools, shifts, and internal approvals across departments.
Feedback & After-Sales Service
Collect post-delivery feedback, schedule service calls, and analyze insights to improve retention.
Workforce Collaboration & Communication
Unify plant, office, and field communication through task boards, alerts, and document sharing.
Dashboards & Factory Performance Insights
Visualize downtime, issue resolution rates, inventory, and dispatch metrics in real-time dashboards.