Automate multi-channel outreach for marketing, follow-ups, and customer engagement.
RoundInfinity's Outbound Engagement tools help you reach the right audience at the right time—across WhatsApp, SMS, email, voice, and in-app channels. Whether it’s for promotional campaigns, service reminders, lead nurturing, or proactive support, campaigns can be fully automated and personalized based on user behavior, segmentation, or workflow triggers.
With built-in templates, scheduling, delivery tracking, and response analytics, businesses can boost conversion, increase retention, and stay connected without manual effort. Integrated seamlessly into the CRM and service systems, every outreach is timely, relevant, and measurable.
How it Works
Audience Targeting & Segmentation
Define outreach lists using filters like user type, interaction history, region, or behavior.
Multi-Channel Campaign Builder
Design campaigns across WhatsApp, email, SMS, voice, or in-app messages using templates and automation.
Personalized Message Logic
Send tailored messages with dynamic content based on the recipient’s data and journey stage.
Workflow-Based Triggers
Launch engagement actions automatically through predefined workflow events like a missed call, overdue task, or ticket update.
Smart Scheduling
Choose the best time to reach users using AI-driven send-time optimization and batch scheduling.
Real-Time Alerts & Reminders
Send alerts for renewals, appointments, deadlines, or abandoned cart events via preferred user channels.
Engagement Analytics
Track open rates, click-throughs, replies, and conversions through detailed reports and dashboards.
CRM & System Sync
All campaign activities are logged and synced with user profiles, tickets, and records across your systems.