Your Customers Get Instant Answers. Your Team Focuses on Complex Cases.
From policy inquiries and claim submission to renewal reminders and surveyor dispatch — RoundInfinity handles routine customer interactions automatically while your team focuses on underwriting, risk assessment, and high-value claims.
Policy inquiries via phone/chat/WhatsApp, claim status tracking, renewal reminder campaigns, surveyor coordination, premium payment reminders, and agent portal access across all channels.
60%
Faster Claims Processing
50%
Lower Service Costs
70%
Faster Customer Responses
Stop Manually Processing Every Claim and Chasing Renewals
Let AI handle routine insurance operations while you focus on risk management and growth.
📞 AI Chatbot & Voice Bot for Policy Inquiries
- Answer policy questions 24/7 via phone, chat & WhatsApp
- Guide customers through claim filing process
- Provide real-time claim status updates
- Route complex cases to underwriters
- Transcribe and analyze customer calls
🖥️ Self-Service Customer Portal
- Let customers check policy and claim status anytime
- Download policy documents and receipts
- Submit claims with photo/document upload
- Make premium payments online
- View coverage details and renewal dates
💬 Automated Customer Communication
- Send policy renewal reminder campaigns
- Automated premium payment reminders
- Claim status update notifications
- Surveyor appointment confirmations
- Bulk announcements via email & WhatsApp
Automate Your Entire Insurance Lifecycle
From policy purchase to claim settlement — one connected system.
📋 Policy Onboarding & Issuance Workflows
- Digital policy application and KYC verification
- Document upload and AI extraction
- Risk assessment workflow automation
- Policy approval and issuance
- Automated customer notifications
📣 Renewal & Cross-Sell Campaigns
- Automated policy renewal reminders via voice & WhatsApp
- Targeted cross-sell and upsell campaigns
- Lapsed policy reactivation sequences
- Customer feedback and NPS surveys
- Multi-channel campaign analytics
🚗 Claims & Surveyor Field Management
- Digital claim submission and intake
- Surveyor dispatch and scheduling
- Route optimization for field teams
- On-site inspection reports
- Photo and document capture on mobile
⚖️ Claims Processing & Settlement Operations
- AI document extraction from claims
- Multi-level approval workflows
- Fraud risk detection and flagging
- Settlement calculation and coordination
- Audit trail and compliance tracking
🤝 Agent & Broker Network Management
- Agent onboarding and compliance
- Commission calculation automation
- Agent portal for policy management
- Performance tracking and analytics
- Automated commission payouts
💳 Premium Collection & Payment Processing
- Automated premium payment reminders
- Bulk payment link generation
- Overdue payment escalation workflows
- Payment confirmation and receipts
- Financial reporting and reconciliation
AI-Powered Workflows & Operational Automation
Embedded AI that understands context, extracts data, and automates decisions across your entire insurance operation.
Every claim, every renewal, every interaction — powered by AI that learns your business.
Build Custom Insurance Applications — No Coding Required
- Health Insurance Pre-Authorization Systems
- Vehicle Insurance Claims Portals
- Corporate Policy Management Dashboards
- Fraud Investigation Workflows
- Customer Risk Analytics Tools
- Multi-Branch Coordination Systems
- Agent Performance Dashboards
- Policy Lifecycle Analytics
- Retention & Loyalty Programs
- Regulatory Compliance Tracking
Deliver Enterprise Insurer Service — Without Enterprise Insurer Costs
Your customers get instant answers and 24/7 access to their policies.
Your team spends less time on routine cases and more time on complex underwriting.
You get the efficiency of top insurers at a fraction of the operational cost.