The World's Most Complete Service Experience & Automation Platform

Deliver Intelligent, End-to-End Service Experiences - Customized with Workflows. Powered by Generative AI.

Automation

RoundInfinity unifies AI-powered automation across support, field service, payments, KYC, workforce operations, etc. in one seamless system.

Intelligence

AI Agents that leverages contextual business data from custom applications and workflows to proactively resolve issues and drive intelligent automation.

Omnichannel

Engage customers anywhere with AI-driven support across WhatsApp, SMS, email, chat, voice, video, and self-service portals.

Insights

Enable personalized service with a true 360-degree view, seamlessly generated from workflow data and custom applications.

Customization

Go beyond ticketing with custom apps, portals & workflows that adapt to your unique service processes.

Efficiency

Cut costs with AI agents that reduces manual effort, empowers service staff, and streamlines operations.

Self-Service

Empower customers and employees with intelligent self-service portals to raise requests, check status and streamline interactions.

Flexibility

Configure industry-specific applications with tailored workflows, integrations, and portals for sectors ranging from education and finance to healthcare and beyond.

Orchestration

Design and automate end-to-end service journeys with integrated custom apps, workflows, and portals seamlessly connected to service channels.